Category: Gary
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International Symposium on Service Systems Science, 2015 Tokyo: Promises and Threats of Big Data, Presentation by Gary Metcalf
Dr. Gary Metcalf, PhD, presents on the Promises and Threats of Big Data, at the International Symposium on Service Systems Science, February 2015 at the Tokyo Institute of Technology, Tokyo. There is a followup of questions and answers after his talk. Watch it here: http://www.garymetcalf.com/extras/gary-metcalf-tokyo-2015.mp4
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Taming the Beast
Although their approach is widely criticized, it is fair to say that bullies represent a functional part of many organizations. They come in all shapes and sizes, all ages and both genders. Bullying is targeted and abusive behavior. It is personally destructive and should have nothing to do with advancing legitimate organizational goals. Despite its…
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Executive Perceptions about the Effectiveness of HR
In 2012, a study was initiated to examine how senior leaders in organizations throughout North America perceive the effectiveness of human resources professionals. The overarching objective of the study was to identify the issues most responsible for creating conflict between executives and HR practitioners in an effort to improve the working relationship going forward. The…
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The dilemmas of a service economy
One of the biggest challenges we face at the moment is the shift towards a service economy. Depending on the statistics that you read, about 70% of American jobs, and 80% of US GDP, are based on services. It’s not much different for many other “developed” (3rd World, OECD…) countries. That information, though, only generates…
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Dialogue and Ecological Engineering
The ways in which we envision or understand systems determine much about the ways in which we attempt to affect them. The industrial era created a concept of organizations which mirrored the machines on which it was built. An efficient organization was to run like “ a well-oiled machine.” A clear division of labor improved…
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Our Values
Our Values Through our work as both scholars and practitioners, we have come to the opinion that an almost obsessive focus on getting the culture right is the single best strategy to set an organization up for long-term success. For us, a positive and healthy workplace climate includes the following: A work environment that is…
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Gary Metcalf: Publications, Research
PUBLICATIONS Books Metcalf, G., Kijima, K. & Deguchi, H. (Eds.) Handbook of systems sciences. Tokyo, Springer. (Forthcoming 2021). Daniel, T. A. & Metcalf, G. S. (2016). Stop Bullying at Work: Strategies and Tools for HR, Legal, & Risk Management Professionals. Alexandria, VA: SHRM Books. Metcalf, G. S. (Ed.), (2014). Social Systems and Design, Translational Systems…